CoolCat Casino Data Protection, Cookies and Privacy Settings
Personal Data We Collect
Privacy controls matter before registration, deposits, or any account activity in Canada. We collect personal data to run the service, support account access, and improve how the website works across desktop and mobile devices.
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Personal data may include an email address, first and last name, phone number, and usage data. Usage data is gathered automatically and can include IP address, browser type, browser version, pages visited, visit time, time spent, device identifiers, and related diagnostic details.
Mobile access can also generate technical information tied to the device you use. That helps us keep the service stable, understand performance, and maintain a smoother experience for account login, gameplay access, and support requests.
- Account details support registration and access to available features.
- Technical data helps us monitor use and improve performance.
- Contact details let us respond to service or account requests.
- Some information may be needed for contracts, security, or legal obligations.
Cookies and Tracking Tools
Cookies are small files placed on a computer, mobile device, or other device. They usually do not identify a person on their own, though cookie information may be linked with other personal information already held for service-related purposes.
We use cookies and similar tools such as beacons, tags, and scripts. Their role is practical: they help authenticate users, remember preferences, analyse activity, and keep core site functions available.
Two cookie types are used. Session cookies are removed when the browser closes, while Persistent cookies remain on your device after you go offline. That distinction supports both temporary access functions and saved preferences.
Essential cookies enable requested services and help prevent fraudulent use of accounts. Functionality cookies remember choices such as login details or language preference, which reduces repeated setup during later visits.
Cookie acceptance records may also be stored, so the website can recognise whether cookie use has already been accepted. If cookies are refused, some features may not work properly and some services may not be available.
How Cool Cat Uses Your Information
We use personal data to provide and maintain the service, monitor use, manage accounts, perform contracts, answer requests, and send relevant service communications. In some cases, information may also support promotional messages unless you have opted out.
Some processing involves service providers that help operate, analyse, or support the service. Information may also be shared with affiliates, business partners, or other users when information is posted in public areas.
Business changes can affect data handling as well. During a merger, acquisition, financing event, or asset sale, personal data may be transferred, and notice is provided before information becomes subject to a different privacy policy.
Data may be processed outside your province, country, or other jurisdiction, including outside Canada. We take steps reasonably necessary to keep transferred data treated securely and in line with the stated privacy standards.
Retention is based on purpose. Personal data is kept only as long as needed for the stated uses, while usage data is generally stored for a shorter period unless security, functionality improvement, or legal duties require longer retention.
| Privacy and account data | How the site says it is used | What players in Canada can do |
|---|---|---|
| Personal details provided during use | Personally identifiable information may include email address, first name and last name, phone number, and Usage Data. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user. | You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section. |
| Automatically collected technical data | Usage Data is collected automatically and may include IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data. Mobile access may also collect mobile device type, unique ID, and IP address. | This information is used to provide and improve the Service and for internal analysis purposes. |
| Cookies and tracking tools | The site uses Cookies, beacons, tags, and scripts. Cookies can be “Persistent” or “Session” Cookies, with Persistent Cookies remaining on your device when You go offline and Session Cookies being deleted as soon as You close your web browser. | You can instruct Your browser to refuse all Cookies, disable them in your browser, and delete Cookies already saved for this website. |
| Essential and functionality cookies | Necessary / Essential Cookies are used to provide services available through the Website and to enable certain features. Functionality Cookies remember choices such as login details or language preference and are intended to provide a more personal experience. | If You do not accept Cookies, some services may not be provided and some features may not function properly. |
| Cookie consent records | Cookies Policy / Notice Acceptance Cookies are Persistent Cookies used to identify if users have accepted the use of cookies on the Website. | You may prevent the use of Cookies at any time through your browser settings. |
| Data sharing and transfers | Personal information may be shared with Service Providers, Affiliates, business partners, other users in public areas, or during business transfers such as a merger, acquisition or asset sale. Information may also be transferred to computers located outside of Your province, country or other jurisdiction. | The policy says the Company will take steps reasonably necessary to ensure data is treated securely and will provide notice before Your Personal Data becomes subject to a different Privacy Policy. |
| Retention and deletion rights | The Company will retain Your Personal Data only for as long as necessary for the purposes set out in the Privacy Policy. Usage Data is generally retained for a shorter period, except when needed for security, functionality improvement, or legal obligations. | You may also contact the site to request access to, correct, or delete personal information, although certain information may be retained when there is a legal obligation or lawful basis to do so. |
| Security and age-related limits | The site says it does not store sensitive personal information such as mailing addresses and account passwords, and it states that it does not knowingly collect personally identifiable information from anyone under the age of 13. It also notes that commercially acceptable means are used to protect data, but absolute security cannot be guaranteed. | Players in Canada are solely responsible for ensuring their use of the website and any related gambling activities comply with the laws and regulations applicable in Canada and in their respective province or territory. |
Cookie Settings and Privacy Requests
You can control cookies through your browser settings at any time. A full refusal is possible, and saved cookies linked to the website can also be deleted, though that may limit parts of the service.
You may update, amend, or delete certain information by signing in to your account settings. You may also request access to, correction of, or deletion of personal information that has been provided to us.
Some data may still be retained where a legal obligation or another lawful basis applies. That matters for compliance, dispute resolution, policy enforcement, and service protection.
Children’s privacy has a clear limit. The service does not address anyone under the age of 13, and personally identifiable information is not knowingly collected from anyone below that age.
Absolute security cannot be guaranteed, even where commercially acceptable safeguards are used. If you want a closer look at how cookies, privacy settings, and account controls work in Canada, reviewing the available policy sections is a sensible next step.